1. Collection of Personal Data:
We may collect and process the following types of personal data from you:
a) Identity Information: This includes your full name, date of birth, National Identification Number, and other identifying information required for verification purposes.
b) Contact Information: This includes your residential address, email address, and phone number.
c) Financial Information: We may collect information about your bank account details, payment card information, and transaction history to process financial transactions.
d) Usage Information: When you interact with our services, we may automatically collect data on how you use our website, mobile applications, or other platforms, including your IP address, device information, and browsing activities.
e) Communication Information: This includes records of your interactions with our customer support, emails, or any other communication channels.
f) Other Information: Any other personal data voluntarily provided by you or collected through surveys, promotions, or contests.
2. Purpose of Data Collection and Use:
We will collect and use your personal data for the following purposes:
a) To Provide Services: We may use your personal data to offer and deliver our financial services and process transactions.
b) Verification and Identification: Your personal data may be used for identity verification, anti-money laundering (AML) checks, and compliance with regulatory requirements.
c) Customer Support: We may use your personal data to respond to your inquiries, requests, and provide customer support.
d) Marketing and Promotions: With your consent, we may send you marketing materials, updates, and promotional offers about our services.
e) Improvement of Services: We may analyze the data to improve our products, services, and user experience.
f) Compliance and Legal Obligations: We may use your personal data to comply with legal requirements, regulations, and court orders.
3. Data Disclosure:
We may share your personal data with third parties under the following circumstances:
a) Service Providers: We may engage trusted service providers to perform functions on our behalf, such as payment processing, data analytics, customer support, or marketing services.
b) Compliance and Legal: We may disclose your personal data to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.
c) Business Transfer: In the event of a merger, acquisition, or sale of our company or assets, your personal data may be transferred as part of the transaction.
d) With Consent: We may share your personal data with third parties when you provide explicit consent.
4. Data Security:
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of your information.
5. Retention of Personal Data:
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as required by law or regulatory obligations, or to resolve disputes and enforce our agreements.
6. Your Rights:
As a data subject, you have the following rights under the PDPA:
a) Access: You have the right to request access to the personal data we hold about you.
b) Correction: You may request corrections to your personal data if it is inaccurate or incomplete.
c) Withdraw Consent: If we process your personal data based on your consent, you may withdraw it at any time.
d) Data Portability: You have the right to receive a copy of your personal data in a structured, machine-readable format.
e) Deletion: You may request the deletion of your personal data under certain circumstances.
f) Objection: You can object to the processing of your personal data for specific purposes.
g) Contact: To exercise your rights or for any privacy-related queries, please contact us using the information provided below.
8. Contact Information:
Novus Technologies Pte Ltd
Address: 152 Beach Road, #13-05 Gateway East, Singapore 189721
Phone: +65 6297 7085