Banking · Retail · Fintech · Paytech
We run the systems that move a region’s money.
Novus modernises how payments are accepted, processed and scaled across regulated, high-growth markets, with modular platforms, managed services, and teams on the ground in seven countries.
Trusted to run mission-critical systems for
Who we are
The story of Novus and the people who run it.
Novus runs the systems that move a region’s money. Since 2013 we’ve given banks, payment operators and retailers across Asia both the technology and the people to run it. We call it Service as Software: modular platforms for banking, payments, retail and security, operated end to end by ~600 specialists across seven markets.
Founded in Singapore by Ricardos Khoury on one conviction: technology alone isn’t enough. So Novus becomes the partner already operating at scale in your market, turning modernisation from a multi-year build into a service you switch on.
A leadership-led shift to AI-first
The leadership team has put Novus on an AI-first course: intelligence woven through every layer by novaai, turning the platform into a data flywheel where each transaction sharpens the next: fraud caught in milliseconds, the unscorable scored, routing and loyalty that tune themselves across banking, payments, retail and security.
A new chapter: the anchor acquisition
In August 2025, Novus became the anchor acquisition of Asia Fintech Ventures Group (AFVG), the cornerstone of a regional fintech & paytech powerhouse, with more assets lined up to join.
Our anchor: ~600 specialists running mission-critical payment systems across seven markets, so our partners don’t have to.
Meet the leadership team
Leadership
Ricardos KhouryPresident & CEO · Founder
Thorsten HellwigChief Operating Officer
Armand WijayaChief Investment Officer
Jim GeovediChief Technology OfficerCountry & functional leadership
Sidath WijeratneHead of Strategic Initiatives
Ariel GumabaoCountry Head, Philippines
Lahan GajasinghaarachchiCountry Head, Sri Lanka
Khairuan A. R.Country Head, Indonesia
Elie EstephanCountry Head, MalaysiaRicardos Khoury
President & CEO · Founder · Singapore
Ricardos Khoury founded Novus Technologies in Singapore in 2013 around a single conviction: banks, payment operators and retailers across Asia need both the technology and the people to run it. That belief became the Service-as-Software model Novus is known for. Novus provisions the systems and operates them day to day.
Under his leadership Novus has grown into a sector-agnostic platform business spanning seven markets, helping banks, retailers, fintechs and processors modernise faster through modular platforms, managed services and regional execution.
Today Ricardos and the leadership team are driving an AI-first transformation across Novus and its portfolio, embedding intelligence into every layer through novaai and the Novus Data Flywheel, so each platform learns from every transaction and gets smarter for the clients it serves.
LinkedIn profileThorsten Hellwig
Chief Operating Officer · Singapore
Growth leader in digital payments, agency banking, and shop-and-fuel retail solutions. Thorsten builds technology solutions for Digital ID, Payments, Analytics and Data Processing across Retail & Banking, using AI, IoT, DLT, RPA, cloud and security platforms, and building partnerships with best-in-class solution providers.
His focus spans Customer Experience Management and multi-channel & mobility solutions, IT strategy and process transformation, and retail banking and branch consulting. He is a Certified ISO 27001 Lead Auditor.
LinkedIn profileArmand Wijaya
Chief Investment Officer · Indonesia
Armand Wijaya guides investment, partnerships and capital allocation across Novus’ regional footprint, aligning the group’s growth with the markets and operators it serves.
He works closely with the executive team to structure the ventures, alliances and funding that let Novus deploy platforms and managed services at scale across Southeast Asia.
Jim Geovedi
Chief Technology Officer · Indonesia
Jim Geovedi leads technology at Novus and the security architecture that underpins its banking, payments and retail platforms.
With a background in information security, he sets the technical direction for an AI-embedded platform architecture built to run mission-critical financial systems in regulated markets.
LinkedIn profileSidath Wijeratne
Head of Strategic Initiatives · Singapore
A multi-disciplinary senior executive with an entrepreneurial spirit, Sidath combines analytical and creative talent to plan, build and deliver technology that drives revenue growth and productivity through organisational transformation.
He has extensive experience across multinational and multicultural environments locally and internationally, transforming organisations in sensitive and critical situations and nurturing new business alliances that deliver value-added services and higher customer loyalty. He has served as VP, Strategic Initiatives at Novus Technologies since 2023.
LinkedIn profileAriel Gumabao
Country Head, Philippines · Philippines
Ariel Gumabao leads Novus’ operations and delivery across the Philippines, the market behind flagship agency-banking work such as RCBC ATM Go, which extends bank-grade services through neighbourhood stores nationwide.
He is responsible for local partnerships, managed-service delivery and growth across the Philippine market.
LinkedIn profileLahan Gajasinghaarachchi
Country Head, Sri Lanka · Sri Lanka
Lahan’s 32 years of experience is mainly in the banking and finance sector. He started as a software developer and has covered the full IT lifecycle (coding, testing, implementation, support, project management, sales and marketing) before heading key positions within his organisations.
In his sales career from 2008 he played a major role in selling Wincor Nixdorf ATMs and related solutions in Sri Lanka, winning the People’s Bank ATM outsourcing project (1,200 machines) as well as the Sanasa Development Bank and RDB ATM outsourcing projects. He serves as Deputy Chief Executive Officer at Novustech Transact Lanka (Pvt) Ltd.
LinkedIn profileKhairuan A. R.
Country Head, Indonesia · Jakarta, Indonesia
With more than 20 years of experience in the payment industry, Khairuan is passionate about driving digital transformation and innovation in Southeast Asia, overseeing strategy, operations and growth for merchant, payment and fintech ventures in the region.
He previously held senior leadership roles at PayNet, Malaysia’s national payment network, where he led the development and commercialisation of JomPAY (the national bill-payment scheme) and DuitNow (the real-time payment platform), now trusted by millions of users and merchants.
LinkedIn profileElie Estephan
Country Head, Malaysia · Malaysia
Elie Estephan leads Novus’ operations and delivery across Malaysia, driving local partnerships, managed-service delivery and growth.
He works with the regional team to bring Novus’ platforms and Service-as-Software model to Malaysian banks, retailers and payment operators.
LinkedIn profileThe platform
Four value chains, one platform.
From fragmented payment operations to one integrated ecosystem: accept, process, control and expand.
1 AcceptPayment acceptance & channels
Take payment on any channel (card, cash, QR, NFC, agent, SoftPOS and online) through one set of rails, so no customer or context is turned away.
2 ProcessSwitching, routing & orchestration
Switch, route and orchestrate every transaction in real time across schemes and markets. This is the engine that moves the money once it’s accepted.
3 ControlFraud, reconciliation & visibility
Keep it safe and accountable: fraud scoring, AML/CFT, automated reconciliation and settlement, and end-to-end visibility over every flow.
4 ExpandNew use cases, partners & growth
Turn the running system into growth: new use cases, embedded finance, partners and markets. Everything upstream becomes more valuable.
Accept Process Control Expand: one connected journey where each step compounds the last into end-to-end value.
Modular components, composed into products.
Every portfolio product (novabank, novapay, novastore, novatrust and novaboost) is built from three modular components: novahub, novaware and novaserve, with novaai spanning all three as the AI Intelligence Core.
novabank
Bank-in-a-Box and agency banking that reach the last mile.
Launch a digital bank in weeks, not years.
See full sectionnovapay
The full payment stack: accept, switch, issue and settle on any channel.
One stack: every channel, every device.
See full sectionnovastore
Last-mile retail, fuel and F&B: POS, loyalty and commerce in one.
Digitise your store from day one.
See full sectionnovatrust
Security as a Service: HSM, keys, tokenisation, fraud and a 24/7 SOC.
Enterprise-grade security without the overhead.
See full sectionnovaboost
The people and managed operations that run mission-critical channels.
Technology and the team to run it.
See full sectionnovaaiAI Intelligence Core · Data Flywheel
The intelligence core & Data Flywheel: woven through every layer, learning from every transaction.
- Credit scoring
- Fraud detection
- Personalisation
- Loyalty optimisation
- Cross-vertical product intelligence
novahubExperience, intelligence & services
The experience surface: where products, channels and services meet the customer.
- UI / UX and business logic
- Value-added services & integration
- Portals, dashboards & data visualisation
- Open APIs
novawareDeployment & orchestration
The engine: provisions and coordinates the platform and drives every device.
- Switching & routing
- Device driving: ATM, POS, kiosk
- Card management
- Crypto & key management
- Channel orchestration
novaserveOperational continuity
The run: keeps mission-critical systems live, everywhere, all the time.
- 24/7 local support across 7 countries
- Network Operations Centre (NOC)
- 99.8% uptime, SLA-backed
- Vendor & device management
- Managed regulatory compliance
novabank, novapay, novastore, novatrust and novaboost are composed from three modular components: novahub, novaware and novaserve, with novaai, the AI Intelligence Core & Data Flywheel, permanently interacting with all three. Tap a product to see the components it draws on; tap novaai to see it feed every layer.
Industries served.
Tap an industry to see what Novus delivers for it.
BankingDigital banks, MFIs, agency networks
- Bank-in-a-Box core: accounts, ledger, KYC
- Agency banking & ATM-as-a-Service
- Card issuance & BaaS/open APIs
- Payments-grade security, AML/CFT & reporting
Retail & F&BPOS, eCommerce, fuel & petroleum
- Smart & SoftPOS for retail, F&B, fuel
- Forecourt automation & store/F&B management
- Omnichannel loyalty & online-to-offline commerce
- Embedded novapay + merchant settlement & lending
FintechWallets, lending, insurance, BNPL
- Switching, gateway, wallets & QR
- Card issuing & acquiring processing
- Tokenisation, fraud & AML (novatrust)
- AI risk, credit & inclusion models (novaai)
PayTechSwitches, acquirers, issuers, gateways
- National-switch connectivity across 7 markets
- Issuing & acquiring processing
- HSM, key management & tokenisation
- Automated reconciliation & settlement
The anchor
Service as Software.
Novus provisions the technology and runs the operations, so you never have to: deploy now, pay monthly, fully managed.
More than software. Novus runs the switching, the devices and the compliance from a network operations centre staffed around the clock. Your platform stays live while your team focuses on customers and growth.
Deploy nowRoll out without large build-outs.
- Live in weeks, not years
- No data-centre or hardware capex
- Pre-integrated to regional rails & schemes
Pay monthlyReduce upfront capex; stay flexible.
- OPEX, not CAPEX: pay as you scale
- Usage- or subscription-based pricing
- Scale up or down without stranded assets
Managed servicesOperational support & oversight.
- 24/7 NOC across seven countries
- 99.8% uptime, SLA-backed
- Vendor, device & compliance management
Reusable platformsOne capability, many use cases.
- One switch powers many channels
- Add products without re-platforming
- Cross-vertical data & AI via novaai
More than software: operational expertise, mission-critical know-how and compliance, delivered as one platform.
The solutions
Five systems, plus the people to run them.
Banking, payments, retail and security on one foundation. Each independent, all connected. And, as Service as Software, the people to run them too.
Bank-in-a-Box and agency banking that reach the last mile.
Explore
The full payment stack: accept, switch, issue and settle on any channel.
Explore
Last-mile retail, fuel and F&B: POS, loyalty and commerce in one.
Explore
Security as a Service: HSM, keys, tokenisation, fraud and a 24/7 SOC.
Explore
The people and managed operations that run mission-critical channels.
Explore
The AI core woven through every layer, powered by a data flywheel.
ExploreThe platform
Explore the platforms.
Digital Banking
novabank
A complete digital-banking core delivered as Service as Software: Bank-in-a-Box (accounts, ledger, KYC), agency banking through neighbourhood agents and kiosks, ATM as a Service, wallet and mobile, card issuance, micro-lending and government disbursements, open and BaaS APIs, with AML/CFT and regulatory reporting. Provisioned and run for you, 24/7.
Why it matters
Launch a digital bank in weeks, not years.
Turnkey infrastructure under your brand, up to 80% faster to market.
Reach the unbanked at scale.
Agent networks and mobile-first tools unlock underserved markets.
Generate fee revenue from BaaS.
Monetise banking for fintechs, employers and corporates.
Lower OpEx with managed services.
Novus runs the platform 24/7, SLA-backed, at a predictable monthly cost.
Capabilities
- Bank-in-a-Box core: accounts, ledger, KYC, onboarding
- Agency banking: last-mile via agent networks & kiosks
- ATM as a Service: end-to-end fleet management
- Digital wallet & mobile: white-label mobile banking
- Card issuance: debit, prepaid & virtual cards
- Financial inclusion: micro-lending, group savings, government disbursements
- Open APIs & BaaS layer: banking exposed via REST APIs
- Regulatory reporting: AML/CFT, central-bank compliance
Specifications
| Deployment model | Bank-in-a-Box + agency network |
|---|---|
| Channels | Agent, ATM, mobile, USSD, kiosk |
| APIs | Open / BaaS |
| Compliance | AML/CFT, regulatory reporting |
| Delivery | Service as Software · 24/7 managed |
Proof points
Digital Payments
novapay
An omnichannel payment platform delivered as Service as Software: switching and routing, card issuing and acquiring, QR and NFC, an internet payment gateway with 3DS2 and tokenisation, mobile and USSD wallets, POS as a Service (Smart POS and SoftPOS), and reconciliation and settlement. Novus runs it as a scheme accelerator: it drives more transactions for the rails instead of competing with them.
Why it matters
One stack: every channel, every device.
Card, cash, mobile, QR, NFC, agent: one platform, no silos.
Certified across all seven markets.
Pre-certified regionally: go live in days, no recertification.
OPEX model: pay per transaction.
No upfront capex; deploy in weeks on a usage-based model.
99.8% uptime, proven at scale.
120M+ transactions a month on carrier-grade infrastructure with 24/7 NOC.
Capabilities
- Transaction switching: real-time routing across all schemes
- Card issuing & acquiring: debit, credit, prepaid processing
- QR & NFC payments: EMV QR, contactless, wearables
- Internet payment gateway: e-commerce, tokenisation, 3DS2
- Mobile & USSD wallets: feature-phone to smartphone
- POS as a Service: Smart POS, SoftPOS, kiosk terminals
- National switch connectivity across all seven markets
- Reconciliation & settlement: automated, multi-party
Specifications
| Coverage | Card, QR, NFC, wallet, USSD |
|---|---|
| Gateway | 3DS2, tokenisation |
| Point of sale | Smart POS / SoftPOS |
| Back office | Reconciliation & settlement |
| Delivery | Service as Software · 24/7 managed |
Proof points
Works with: novabank · novastore · novatrust · novaai · novaboost
Digital Retail
novastore
A last-mile retail platform delivered as Service as Software: Smart POS and SoftPOS for retail, F&B and fuel, forecourt automation, store and F&B management, omnichannel loyalty, online-to-offline eCommerce, data intelligence, embedded novapay and a bridge to merchant banking, run end to end so the outlet just trades.
Why it matters
Digitise your store from day one.
POS, payments, loyalty and online in one contract and one support line.
Drive revenue with AI-powered loyalty.
Turn every transaction into data; smart campaigns lift basket size and frequency.
Bridge retail, banking & payments.
Merchants gain embedded finance: instant settlement, lending, insurance.
Built for the last mile.
Works online and offline across retail, F&B and fuel forecourts.
Capabilities
- Smart & Soft POS: Android & cloud POS for retail, F&B, fuel
- Fuel automation: forecourt controller, pump integration
- Store & F&B management: inventory, menu, order management
- Omnichannel loyalty: unified points, cashback, vouchers
- eCommerce integration: O2O bridge, marketplace, delivery
- Data intelligence & AI: segmentation, basket analysis, promotions
- Payments embedded: novapay built-in (cards, QR, wallets)
- Banking bridge: merchant settlement, float management, SME lending
Specifications
| Point of sale | Smart POS / SoftPOS |
|---|---|
| Verticals | Retail, F&B, fuel / forecourt |
| Commerce | Omnichannel + O2O eCommerce |
| Loyalty | Omnichannel loyalty |
| Payments | Embedded novapay |
Proof points
Digital Security
novatrust
A payments-grade security platform delivered as Service as Software: HSM as a Service (FIPS 140-2 Level 3), key management and remote key loading (post-quantum ready), encryption and tokenisation (PCI-DSS), digital signature and compliance (ISO 27001, SWIFT CSP), fraud prevention and AML/CFT, a SOC as a Service with 24/7 SIEM, and penetration testing, vulnerability assessment and zero-trust.
Why it matters
Enterprise-grade security without the overhead.
HSM, SOC and key management as a monthly service: no capex, no hiring.
Stay ahead of AI-powered threats.
Fraud engine and SOC team monitor the threat landscape in real time.
Meet regulatory mandates faster.
Pre-aligned to PCI-DSS, ISO 27001 and regional requirements.
One security layer across the platform.
Protects banking, payments and retail from a single place.
Capabilities
- HSM as a Service: FIPS 140-2 Level 3, cloud & on-prem
- Key management & RKL: full lifecycle, remote key loading, PQ-ready
- Encryption & tokenisation: PCI-DSS, at-rest/in-transit, tokenised vaults
- Digital signature & compliance: e-signatures, PCI-DSS, ISO 27001, SWIFT CSP
- Fraud prevention & AML/CFT: real-time scoring, sanctions screening, KYC/KYB
- SOC as a Service: 24/7 SIEM, threat detection, incident response
- Pen testing, VA & zero-trust: infra, apps, micro-segmentation
- PQ resilience & managed security: quantum-safe crypto, end-to-end ops
Specifications
| HSM | FIPS 140-2 Level 3 |
|---|---|
| Standards | PCI-DSS, ISO 27001, SWIFT CSP |
| Operations | SOC as a Service · 24/7 SIEM |
| Keys | RKL · post-quantum ready |
| Assurance | Pen-test / VA / zero-trust |
Proof points
Works with: novabank · novapay · novastore · novaai · novaboost
Talent & Managed Services
novaboost
The Service-as-Software delivery muscle, in two halves. Talent solutions: Resource-as-a-Service (certified experts on demand), end-to-end recruitment, contract talent, executive and specialist search, and Talent Process Outsourcing. Managed services: Application and Infrastructure Managed Services (AMS/IMS), outcome-based operations under SLA with a 24/7 NOC, and quality engineering. Commercial tiers scale by accountability, from recruitment fees to gain-share partnerships, delivered through Build-Operate-Transfer, Centre of Excellence and near/offshore delivery centres.
Why it matters
Technology and the team to run it.
One accountable partner for the platform and the operations around it.
Scale capacity without hiring.
Certified specialists on demand, embedded in your team.
Commercials that scale with accountability.
Recruitment fees Resource-as-a-Service outcome-based gain-share.
Proven delivery frameworks.
Build-Operate-Transfer, Centre of Excellence and near/offshore delivery centres.
Capabilities
- Resource-as-a-Service: certified experts on demand
- End-to-end recruitment: sourcing through onboarding
- Contract talent & executive/specialist search
- Talent Process Outsourcing (TPO)
- Application & Infrastructure Managed Services (AMS/IMS)
- Outcome-based operations: SLA-governed, 24/7 NOC
- Quality engineering & continuous improvement
- BOT · Centre of Excellence · near/offshore delivery centres
Specifications
| Talent solutions | RaaS, recruitment, contract, exec search, TPO |
|---|---|
| Managed services | AMS / IMS, 24/7 NOC, quality engineering |
| Commercial tiers | Recruitment RaaS outcome-based gain-share |
| Delivery frameworks | BOT · CoE · ODC (near/offshore) |
| Delivery | Service as Software · SLA-governed |
Proof points
Works with: novabank · novapay · novastore · novatrust · novaai
Intelligence Core
novaai
novaai puts AI where the money moves. It scores fraud and risk in real time, routes each transaction down the cheapest path that still succeeds, reconciles automatically, and scores credit for customers no bureau can see, across novabank, novapay, novastore and novatrust. It carries the AI-First direction of Novus 3.0 and is delivered, like everything else, as Service as Software.
Why it matters
Stop more fraud without stopping more customers.
Real-time scoring on every transaction, tuned per market rather than one global rule set.
Move money more cheaply.
Routing intelligence picks the cheapest path that still succeeds, across schemes and markets.
Close the books faster.
Automated reconciliation finds the exceptions so your team only handles what actually broke.
Lend to people the bureau cannot see.
Inclusion and credit models built on transaction behaviour, not on a credit file that does not exist.
Capabilities
- Fraud & risk scoring: real-time decisions on every transaction
- Adaptive fraud defence: models that retrain as attack patterns move
- Smart routing: least-cost, highest-success routing across schemes and markets
- Automated reconciliation: exception detection and settlement matching
- Credit & inclusion models: scoring the thin-file and unbanked
- Retail intelligence: loyalty, basket and demand analytics
- Threat detection: anomaly and intrusion signals feeding the SOC
- Data & ML engineering capacity: delivered with novaboost
Specifications
| Scope | Woven through every layer |
|---|---|
| Capabilities | Fraud / risk, routing, analytics |
| Direction | AI-First (Novus 3.0) |
| Deployment | Public cloud + AI |
Proof points
Works with: novabank · novapay · novastore · novatrust · novaboost
Perspectives
How we read the next decade.
Payment modernisation in Asia is no longer optional: fragmented rails, rising omnichannel demand, escalating cyber threats and high capex barriers make it urgent. Read the positions below, and ask us for the paper behind any of them.
Four positions from the Novus White Paper Series, set against the market opportunity.
Financial inclusion
The Last Mile, Reimagined
290M adults in Southeast Asia are still unbanked while 73% already use mobile. The barrier isn’t technology, it’s economics. Agent banking serves the last mile at a fraction of a branch’s cost.
Request this paper
Managed services
The Delivery Channel, Reimagined
A $12.3B channel managed-services market, and 67% of banks weighing outsourcing. We move banks from capex-heavy, self-managed infrastructure to externally managed delivery.
Request this paper
Digital banks
The Neobank, Reimagined
The neobank market topped $230B in 2025 and is growing 35%+ a year. Most launches still take 18-24 months and millions in capex. A platform approach compresses both.
Request this paper
Cards & tokenisation
The Payment Card, Reimagined
The card is now a programmable digital credential: tokenised, in the wallet, managed by API. A $2.3T virtual-card market by 2032 and 1T+ tokenised transactions by 2026.
Request this paperProven impact
Proven where it’s hard. Measured in people reached.
Philippines
RCBC ATM Go
Agency banking at national scale: bank-grade services through neighbourhood sari-sari stores and pharmacies.
Sri Lanka
People’s Bank
A state bank moved its self-service banking to fully managed delivery by Novus, reaching communities branches never served.
Inclusion & impact
Measured in people reached, not transactions processed.
Why Novus
Six reasons enterprises choose Novus.
Technology and people
The software is only half of it. We supply the specialists who run it: ~600 people across seven markets.
Build and run
From implementation to managed operations under one accountable partner. Live in weeks, not years.
AI-native
AI embedded into the platforms, the operations, the security and the decisions. Not bolted on afterwards.
Regional delivery
Local execution with regional capability: six offices, seven markets, and central-bank and scheme certifications already in place.
Flexible commercial models
Project, managed service, subscription, resource-as-a-service or outcome-based: priced the way you want to buy.
Banking and enterprise expertise
Built for environments where reliability, security and compliance are not negotiable.
From LinkedIn
What we’ve been doing lately.
Recent moments from our LinkedIn page, newest first.
Talk to us
Tell us what you’re trying to modernise.
We’ll show you how Novus gets you there: faster, on OPEX, and run for you.
Where we are
Six offices across seven markets.
Singapore HQ
Novus Technologies Pte Ltd
152 Beach Road, #13-05 Gateway EastSingapore 189721+65 6297 7085Malaysia
Novus Transact (Malaysia) Sdn Bhd
Suite 20-03, Q Sentral, 2A Jalan Stesen Sentral 2Kuala Lumpur Sentral, 50470 Kuala Lumpur+60 3 2276 1896Indonesia
PT Nova Digital Perkasa
Autograph Tower, 32nd Floor, Jl MH Thamrin No.10Jakarta Pusat 12230+62 21 5095 8378Cambodia
Novus Technologies (Cambodia) Co. Ltd
No. 5, St. 252, SPACElogic GalleryKhan Daun Penh, Phnom Penh 12207+65 6297 7085Philippines
Novus Transact Philippines Corporation
20th Floor, RCBC Plaza Tower 1, 6819 Ayala AveMakati City 1227+63 2 8859 2938Sri Lanka
NovusTech Transact Lanka (Pvt) Ltd
Devi Building, No. 142-3/1, 3rd FloorBauddhaloka Mawatha, Colombo 00400+94 11 742 7611
Botswana is served from our Singapore headquarters.